Cookies Statement

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer browser from whoops.ie and is stored on your computer’s hard drive whoops.ie can send its own cookie to your browser if your browser’s preferences allow it.

This is known as a First-party cookie. To protect your privacy, your browser only allows whoops.ie to access the cookies it has already sent to you, not the cookies sent to you by other websites.

Cookies sent to you on whoops.ie website by other companies, but on whoops.ie’s behalf, are known as Third-party cookies. So, for example, if you visit whoops.ie and the domain of the cookie placed on your computer is whoops.ie, then this is a First-party cookie.

If, however, if you visit whoops.ie and the cookie placed on your computer says DoubleClick for example, then this is a third-party cookie.

We use the following type of cookies on our site:

Necessary cookies let you move around the website and use essential features like the quote journey or online renewals section.

Performance cookies collect information about how you use our website e.g. which pages you visit Functionality cookies are used to provide services or to remember settings to improve your visit.

Targeting cookies are linked to services provided by third parties. They provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in

Cookies expire differently:

1. Session cookies are temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to whoops.ie, our website will not recognise you.
A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser;
2. Persistent cookies stay in one of your browser’s subfolders until you delete them manually or your browser deletes them based on the expiry date contained within the persistent cookie’s file. A persistent cookie enables a website to remember you on subsequent visits, speeding up or enhancing your experience on our site. Some of our cookies can track up to a period of 180 days. This information is used by us to measure the performance of the site and to generate other statistics about visitors to our web site in general. We may also use this data to make the site easier and more convenient to use.
Information from cookies can help us to analyse the profile of our visitors and help us to provide a better user experience. For example if you have received a quote from us, the next time you visit us within 180 days cookie window, we may show you a banner with a ‘Retrieve your Quote’ message.

Users can set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. If you set your computer not to receive cookies, this will mean that some websites will not function and certain personalised features cannot be provided to you. Our site does not store your personal data in browser cookies.

Each browser is different, so check the links below for your appropriate browser to learn how to change your cookie preferences.

Manage Cookies in Chrome browser
https://support.google.com/chrome/answer/95647?hl=en

Manage Cookies in Safari browser
https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Manage Cookies in Internet Explorer
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-deletemanage-cookies#ie=ie-11-win-7

Please take note of the following information (provided directly by the companies identified) with regard to the third-party cookies used on our website:

Google Universal Analytics

Definition Google Analytics is a web analytics service provided by Google, Inc. Function Google Analytics uses cookies in order to evaluate your use of our website. Browsers do not share cookies across domains.

Type Performance Personal Information Your IP address is collected to determine your location. Google Analytics does not share the actual IP address information to Google Analytics customers, like whoops.ie

Google Analytics Advertising features enabled:
User ID – This allows whoops.ie to associate multiple sessions (and any activity within those sessions) with a unique ID, in this case a Quote ID. When the unique ID and any related engagement data is sent to Google Analytics, all activity is attributed to one user in the reports. With the User ID, we can get a more accurate user count, analyse the signed-in user experience, and get access to the new cross device reports. Demographics and interests reporting – Understand how our site audience breaks down by age, gender, and interests. This type of data is inferred based on your browsing history and not your actual personal data. Google analytics data sharing settings enabled:

Google products & services
We share Google Analytics data with Google to help improve Google’s products and services Benchmarking – We contribute anonymous data to an aggregate data set to enable features like benchmarking and publications that can help us understand data trends. All identifiable information about our website is removed and combined with other anonymous data before it is shared with others.

Technical support
Google technical support representatives have access to our Google Analytics data and account when necessary to provide service and find solutions to technical issues.

Opt Out
Users may opt-out of Google Universal Analytics use of cookies by visiting the Google Universal Analytics opt-out page [https://tools.google.com/dlpage/gaoptout/].

Storage Location
Google stores the information collected by the cookie on secure Google servers.

Expiry
2 years from set date Source Google Inc

Google AdWords

Definition Google AdWords is an advertising analytics service provided by Google, Inc.

Function
AdWords uses temporary cookies that are stored on a user’s computer for a limited period. Only pages that a user has visited containing the Google conversion code are tracked.

Type
Targeting Personal Information Your IP address is collected to determine your location.

Opt Out
Users may opt out of Adwords interest based advertising use of cookies by visiting this opt out page [https://www.google.com/settings/u/0/ads/authenticated].

Storage Location
Google stores the information collected by the cookie on secure Google servers.

Expiry
6 months Source Google Inc.

Google AdWords Remarketing

Definition
AdWords Remarketing is a Remarketing and Behavioural Targeting service provided by Google Inc.

Function
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It means that we advertise to previous visitors who haven’t completed a task on our site, for example not completing a quote. This could be in the form of an advertisement on a site in the Google Display

Network.
Third party vendors, including Google, use cookies to serve ads based on someone’s past visits to the whoops.ie.

Type
Targeting Personal Information Your IP address is collected to determine your location.

Opt Out
Users may opt-out of AdWords Remarketing use of cookies by visiting the AdWords Remarketing opt-out page [http://www.google.com/ads/preferences].

Storage Location
Google stores the information collected by the cookie on secure Google servers.

Expiry
30 days Source Google Inc

Facebook Pixel

Definition Facebook Pixel is a Remarketing and Behavioural Targeting service provided by Facebook Inc.

Function
This website uses the Facebook Pixel service to advertise on Facebook, Instagram and the Facebook Audience Network to previous visitors to our site. It means that we advertise to previous visitors who haven’t completed a task on our site, for example not completing a quote. This could be in the form of an advertisement on a site in your Facebook Newsfeed.

Third-party vendors, including Facebook, use cookies to serve ads based on someone’s past visits to the whoops.ie website.

Type
Targeting Personal Information Facebook Pixel does not collect or store personal information

Opt Out
Users may opt-out of Facebook Pixel by visiting use of cookies by visiting http://optout.aboutads.info/

Storage Location
Facebook stores the information collected by the cookie on secure Facebook servers.

5 Expiry
180 days

Source
Facebook Inc.

To remember you, our system will put a cookie on your computer. Cookies also allow us to track your behaviour on our site. Some cookies are required so the website is functional, some are so we can track your behaviour on our site, and some are so we are present you with our advertisements when you leave our site.

You can remove or block cookies, but this will limit your ability to fully use our website and possibly others.

Changes to this Statement We reserve the right to modify this Cookie Statement at any time. We encourage you to review this Statement periodically to stay informed about how we use cookies. Your continued use of this service constitutes your agreement to this Cookie Statement and any subsequent updates.

THIRD PARTY
Host
Name
Details
livechatinc.com __livechat
Description:This domain is owned by LiveChat Inc. a USA based company that provides online chat software to website owners, enabling them to engage in live text based conversations with their visitors.
Lifespan:3 years
Cookie Type: Functionality
Session or persistent: Persistant
Targeting Cookies
Host
Name
Details
eyeota.net mako_uid
Description:This domain is owned by Eyeota, a global company specialising in audience data to enable targeting of advertising based on visitor profiling.
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
bluekai.com bkdc
Description:This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting
Lifespan:6 months
Cookie Type: Advertising
Session or persistent: Persistant
yahoo.com A3
Description:This domain is owned by Yahoo. The main business activity is: Search / Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
bluekai.com bku
Description:This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting
Lifespan:6 months
Cookie Type: Advertising
Session or persistent: Persistant
casalemedia.com CMPS
Description:This domain is owned by Casale Media. The main business activity is: Advertising
Lifespan:3 months
Cookie Type: Advertising
Session or persistent: Persistant
rlcdn.com pxrc
Description:This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling.
Lifespan:2 months
Cookie Type: Advertising
Session or persistent: Persistant
yahoo.com B
Description:This domain is owned by Yahoo. The main business activity is: Search / Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
bs.serving-sys.com r1
Description:This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services.
Lifespan:Session
Cookie Type: Advertising
Session or persistent: Session
krxd.net _kuid_
Description:This domain is owned by Krux Digital, a US company providing a data management platform which enables real time profiling of visitor interests.
Lifespan:6 months
Cookie Type: Advertising
Session or persistent: Session
media.net visitor-id
Description:Media.net is a global online advertising technology network.
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Session
rfihub.com smd
Description:This domain is owned by Rocketfuel. The main business activity is: Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
media.net data-rk
Description:Media.net is a global online advertising technology network.
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
doubleclick.net test_cookie
Description:This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange
Lifespan:a few seconds
Cookie Type: Advertising
Session or persistent: Persistant
demdex.net demdex
Description:This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.
Lifespan:6 months
Cookie Type: Advertising
Session or persistent: Persistant
casalemedia.com CMPRO
Description:This domain is owned by Casale Media. The main business activity is: Advertising
Lifespan:3 months
Cookie Type: Advertising
Session or persistent: Persistant
rfihub.com rud
Description:This domain is owned by Rocketfuel. The main business activity is: Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
media.net gdpr_status
Description:Media.net is a global online advertising technology network.
Lifespan:6 months
Cookie Type: Advertising
Session or persistent: Persistant
casalemedia.com CMST
Description:This domain is owned by Casale Media. The main business activity is: Advertising
Lifespan:a day
Cookie Type: Advertising
Session or persistent: Persistant
casalemedia.com CMID
Description:This domain is owned by Casale Media. The main business activity is: Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
bidswitch.net c
Description:This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising.
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
yahoo.com APID
Description:This domain is owned by Yahoo. The main business activity is: Search / Advertising
Lifespan:6 months
Cookie Type: Advertising
Session or persistent: Persistant
advertising.com APID
Description:This domain is owned by Advertising.com (AOL). The main business activity is: Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
serving-sys.com eyeblaster
Description:This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services.
Lifespan:a few seconds
Cookie Type: Advertising
Session or persistent: Persistant
adnxs.com anj
Description:This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services.
Lifespan:3 months
Cookie Type: Advertising
Session or persistent: Persistant
bidswitch.net tuuid
Description:This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising.
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
eyeota.net SERVERID
Description:This domain is owned by Eyeota, a global company specialising in audience data to enable targeting of advertising based on visitor profiling.
Lifespan:a few seconds
Cookie Type: Functionality
Session or persistent: Persistant
bidswitch.net tuuid_lu
Description:This domain is owned by IPONWEB and is used to provide a real time bidding platform for online advertising.
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
rfihub.com eud
Description:This domain is owned by Rocketfuel. The main business activity is: Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
rlcdn.com rlas3
Description:This domain is owned by Live Ramp Inc, providers of a platform for targeted marketing and profiling.
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
serving-sys.com um2
Description:This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services.
Lifespan:3 months
Cookie Type: Advertising
Session or persistent: Persistant
analytics.yahoo.com IDSYNC
Description:This domain is owned by Yahoo Inc. whose main business model is online advertising. Although this domain is associated with Yahoo’s web analytics service, because these are third party cookies they can allow Yahoo, in combination with other cookies set, to collect data for targeted advertising purposes.
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
serving-sys.com u2
Description:This domain is owned by Sizmek (formerly DG MediaMind). They provide multi-platform targeted advertising services.
Lifespan:3 months
Cookie Type: Advertising
Session or persistent: Persistant
rfihub.com ruds
Description:This domain is owned by Rocketfuel. The main business activity is: Advertising
Lifespan:Session
Cookie Type: Advertising
Session or persistent: Session
bluekai.com bkpa
Description:This domain is owned by Blue Kai. The main business activity is: Advertising/Audience Targeting
Lifespan:6 months
Cookie Type: Advertising
Session or persistent: Persistant
casalemedia.com CMRUM3
Description:This domain is owned by Casale Media. The main business activity is: Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
everesttech.net everest_g_v2
Description:This domain is owned by Adobe. The main business activity is: Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
yahoo.com APIDTS
Description:This domain is owned by Yahoo. The main business activity is: Search / Advertising
Lifespan:a day
Path:/
Secure:
Http only:
rfihub.com euds
Description:This domain is owned by Rocketfuel. The main business activity is: Advertising
Lifespan:Session
Path:/
Secure:
Http only:
doubleclick.net IDE
Description:This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
spotxchange.com audience
Description:This domain is owned by spotxchange. The main business activity is: Video Advertising
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
adnxs.com uuid2
Description:This domain is owned by AppNexus Inc. The company provides a range of online advertising technology and services.
Lifespan:3 months
Cookie Type: Advertising
Session or persistent: Persistant
dpm.demdex.net dpm
Description:This domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing.
Lifespan:6 months
Cookie Type: Advertising
Session or persistent: Persistant
rezync.com zync-uuid
Description:
Lifespan:10 years
Cookie Type: Advertising
Session or persistent: Persistant
app.powerbi.com ARRAffinity
Description:
Lifespan:Session
Cookie Type: Advertising
Session or persistent: Session
services2.relay.ie visited
Description:
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
services2.relay.ie visited
Description:
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
app.powerbi.com WFESessionId
Description:
Lifespan:Session
Cookie Type: Advertising
Session or persistent: Session
accounts.livechatinc.com __lc_cid
Description:
Lifespan:3 years
Path:/customer
Secure:
Http only:
accounts.livechatinc.com __oauth_redirect_detector
Description:
Lifespan:a few seconds
Cookie Type: Advertising
Session or persistent: Persistant
relay.ie _gat
Description:
Lifespan:a few seconds
Cookie Type: Advertising
Session or persistent: Persistant
Http only:
relay.ie _gid
Description:
Lifespan:a day
Cookie Type: Advertising
Session or persistent: Persistant
api.livechatinc.com CASID
Description:
Lifespan:Session
Cookie Type: Advertising
Session or persistent: Session
accounts.livechatinc.com __lc2_cst
Description:
Lifespan:3 years
Cookie Type: Advertising
Session or persistent: Persistant
app.powerbi.com ai_user
Description:
Lifespan:a year
Cookie Type: Advertising
Session or persistent: Persistant
accounts.livechatinc.com __lc_cst
Description:
Lifespan:3 years
Cookie Type: Functionality
Session or persistent: Persistant
app.powerbi.com ai_session
Description:
Lifespan:a few seconds
Cookie Type: Functionality
Session or persistent: Persistant
relay.ie _ga
Description:
Lifespan:2 years
Cookie Type: Functionality
Session or persistent: Persistant
accounts.livechatinc.com __lc2_cid
Description:
Lifespan:3 years
Cookie Type: Functionality
Session or persistent: Persistant
live.rezync.com sd-session-id
Description:
Lifespan:5 years
Cookie Type: Functionality
Session or persistent: Persistant